Terms & Conditions – Threaded Heights

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1. About Us
Threaded Heights is owned and operated by Kim Maouhoub, trading as a sole trader in the United Kingdom.
Email: hello@threadedheights.com

Location: London, UK.

2. Use of This Website
By accessing www.threadedheights.com you agree to comply with and be bound by these Terms & Conditions.
If you do not agree, please discontinue use of the site.

3. Products & Descriptions
We aim to provide accurate descriptions and photographs of all items.
However, due to the handmade nature of artisan products, slight variations in colour, weave, or texture may occur.

4. Ordering & Payment
All orders are subject to acceptance and availability.
Payment must be made in full at checkout.
Prices are listed in GBP unless otherwise stated.

5. Shipping & Delivery
Orders are dispatched within the timeframe stated at checkout.
Delivery times may vary depending on destination and carrier delays.

6. Returns & Refunds
Please refer to our Returns & Refunds Policy for full details.
Customers are responsible for return postage unless the item is faulty.

7. Faulty or Damaged Items
If an item arrives damaged or faulty, contact us within 30 days.
We will refund or replace according to your statutory rights.

8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential losses arising from the use of our website or products.

9. Intellectual Property
All content on this website, including images, text, and branding, is the property of Threaded Heights and may not be used without permission.

10. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be resolved in the UK courts.

11. Contact
For any questions, email: hello@threadedheights.com